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BC HRMA offers hundreds of events every year across the province. Use the search functionality below and then select 'GO' to show specific events, or click on 'GO' to show all events.

There are many different ways to narrow your search to specific events. For example, select your region and event type such as workshop, webinar, roundtable etc. Alternatively, enter the first few letters of the event name, or use the start date field. Or, if you want to search for events on a specific topic (for example recruiting or HR) use the wild card ‘%recruit’ or %HR’ in the event name field. All search fields can be used in combination.

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Captus Online NKE Prep Course (On-Demand)


This online prep course includes: interactive tutoring in a discussion board with our content expert; 25 hours of multimedia lecture presentations with review quizzes; diagnostic test and four practice exams.


HRwrx™ (On-Demand)


This online prep course includes: a pre-diagnostic exam, timed exam simulations, detailed review of RPCs, practice quizzes, glossary of over 2,600 HR terms, access to an online community and discussion forums, as well as two live preparatory webinars.


Managing Episodic Disabilities: Accommodation Best Practices (On-Demand)


This 15-hour, self-directed online course contains 11 multimedia modules on managing episodic disabilities in the workplace. It is designed to prepare you to deal more effectively with employees with episodic disabilities, who make up an ever-increasing segment of Canada's workforce.


Managing Episodic Disabilities: An Introduction (On-Demand)


This 15-hour, self-directed online course for Human Resources professionals will deepen your understanding of the impact of episodic disabilities on the workplace. This on-demand course explains the episodic nature of many disabilities that you as an HR specialist encounter with staff.


The Dale Carnegie Course® (Kelowna)


April 8 - July 15, 2014

This intensive, 12-week course, will better equip you to perform as a persuasive communicator, creative problem-solver and focused leader. In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious goals.


The Dale Carnegie Course® (Burnaby)


April 15 - July 22, 2014

This intensive, 12-week course, will better equip you to perform as a persuasive communicator, creative problem-solver and focused leader. In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious goals.


HR Connects in Victoria - April


April 23, 2014

Attending a BC HRMA mixer is a powerful way to connect with other HR folks to build your profile in the community - leading to learning, connection and information sharing!


Maple Ridge Roundtable (NEW!)


April 23, 2014

This new roundtable was formed to serve the HR Community North of the Fraser within the Valley. It will focus on all Generalist topics and the learning needs of the group.


Tri-Cities Roundtable (Port Coquitlam)


April 23, 2014

This Roundtable is held on the third Wednesday of every month. HR practitioners gather and discuss a specific topic related to the field of Human Resources. A Roundtable Leader guides participants through the chosen topic for sharing of knowledge, strategies, lessons-learned, and practical tips, tools, and techniques.


Vernon Roundtable - Revisiting "When Medical Leaves Become Epidemic"


April 23, 2014

Join us for a continuation of solutions on the "how to's" of shifting a "sick culture". With all sorts of legal land mines built into the "real life" scenarios presented previously, employment lawyer Veronica Ukrainetz will further explain practical solutions to solving medical leave issues.


Career Advancement Network (CAN) - (Surrey)


April 24, 2014

The FV CAN Roundtable is open to BC HRMA members seeking self and career advancement or peer support through transition at any level. They are held the fourth Thursday of the month from 5:30pm – 7:30 pm at SFU Surrey campus.


Kelowna Roundtable - Helmets & Hard Hats


April 24, 2014

The facilitator will be Lieutenant Colonel Cliff Jamieson, CD, BMASc, CHRP. This roundtable will discuss the employment of part-time military Reservists in civilian organizations and is for all HR practitioners. He will also share some pictures of his 2011 tour of duty in Afghanistan.


Networking for Business Results - Breakfast Meeting


April 24, 2014

Networking for Business Results is a facilitated breakfast with HR practitioners offering tools, resources and information to each other. Take an hour, enjoy breakfast and connect with other HR Professionals who may be facing similar business issues and who may have resources and information they want to share!


North Shore Roundtable (North Vancouver)


April 24, 2014

This roundtable is intended to bring North Shore HR practitioners together to share ideas, best practices, ask questions, debate, inform, and network. Individual session topics will be chosen by the roundtable co-chair, with input from the participating members. Meetings take place on the fourth Thursday of the month from 8:00 am - 9:30 am at the District of North Vancouver Municipal Hall.


Northern Roundtable - Workplace Wellness (Prince George)


April 24, 2014

This Roundtable will address the issue of Workplace Wellness - and how to achieve it. A representative from the Canadian Mental Health Association will lead the discussion.


Victoria Book Club - Habitual Readers Mastermind Academy (BC HRMA) - April


April 24, 2014

A discussion topic based on a book, article or video provides a forum where HR Practitioners can tap into the experiences of the group and link to vast array of HR related literature.


Members Only Breakfast - Networking for Business Results (Victoria) April


April 25, 2014

Networking for Business Results is a facilitated breakfast with HR practitioners offering tools, resources and information to each other. Take an hour, enjoy breakfast and connect with other HR Professionals who may be facing similar business issues and who may have resources and information they want to share!


Professional Recruiters Roundtable (Vancouver)


April 25, 2014

This roundtable has been developed specifically for recruiters and HR advisors who are responsible for recruitment in private companies, public institutions or search firms. They meet at the BC HRMA every third Friday between 7:45 am – 9:00 am.


The Duty to Accommodate (Webinar)


April 25, 2014

This 1.5 hour, live webinar will provide HR practitioners with the latest legal updates on the duty to accommodate.


Career Advancement Network (CAN) - (Burnaby)


April 28, 2014

The GV CAN Roundtable is open to BC HRMA members seeking self and career advancement or peer support through transition at any level. They are held the third Monday of the month from 5:30pm – 7:30 pm at the Tommy Douglas Library.


Learning and Development Roundtable (Vancouver)


April 28, 2014

This roundtable is comprised of a dynamic community of learning and development practitioners and consultants who interact to share information, ask questions, debate, inform and socialize with our peers. This group meets the fourth Monday of every month from 5:30pm – 7:30pm at the BC HRMA offices.


New Professionals Roundtable (Vancouver)


April 29, 2014

This 'member only' roundtable is intended to help those new and transitioning professionals with a series of comprehensive sessions with practical take-aways to enhance their career advancement and provide a forum for networking with others. Registration is required in advance as space is limited.


Surrey Roundtable (South Surrey)


April 29, 2014

A Roundtable Leader will guide HR practitioners through discussions and learnings on generalist themed topics. Participants are encouraged to actively engage in the discussion, ask questions, and provide real scenarios. Held monthly with the SS/WR Chamber of Commerce.


HR Connects in the Comox Valley - April


April 30, 2014

Come and join the HRMA Networking Lunch to enjoy a great lunch and connect with HR Professionals from all over the Comox Valley.


Onboarding: One Chance to Get it Right (Webinar)


April 30, 2014

This one hour, live webinar will provide you with best practices for transitioning orientation to onboarding for an optimal experience, the value of an onboarding program and how to use proven methods to engage employees and impart desired behavior from the onset.


Recruitment & Social Media (Burnaby)


April 30, 2014

This half-day, in person workshop will help make sense of the ever-changing Social Media world as it relates to recruitment.


HR Cafe: A Conversation about HR Leadership


May 5, 2014

Attending a BC HRMA HR Café is a powerful way for students and emerging professionals to connect with HR Industry Experts to build their unique profile in the community - leading to learning, connection and information sharing!


Victoria CAN Roundtable - Stand Out in the Crowd – Job Search Tips & Tricks


May 5, 2014

A Roundtable Leader will guide HR practitioners through a discussion on specific topics related to the field of Human Resources. This allows for sharing of knowledge, strategies, lessons-learned, and practical tips, tools, and techniques. Participants are encouraged to actively engage in the discussion, ask questions, and provide real scenarios.


Employers vs. Doctors - The Use & Abuse of Medical Evidence (Surrey)


May 6, 2014

This half-day, in person workshop will use a case study format to arm HR professionals with the knowledge required to address issues such as attendance management, disabilities and accommodation, and interface with medical professionals.


Coastal Vancouver Book Club (Vancouver)


May 7, 2014

Are you keen on exploring leading edge HR and business knowledge? If so, the CV Book Club is for you! Participants can tap into the vast array of HR related literature. The books will be new thinking on HR-related topics such as leadership, technology, and strategic management. Meetings have moved to the first Wednesday of the month from 5:30 - 7:00 pm.


Stress Management & Workplace Wellness: Healthy People Equal a Healthy Workplace (Webinar)


May 7, 2014

This one hour, live webinar will provide an overview of stress, the dangers it poses, and coping. You will discover the cost benefits of promoting health through wellness programs and how to improve the physical, mental and emotional well-being of employees.


West Kootenay Roundtable - More Than Just Paper: Making Performance Reviews Matter (Castlegar)


May 7, 2014

Join your West Kootenay colleagues Candace Wolbaum & Carla Marshall, for an informative breakfast Roundtable looking at how to make Performance Reviews meaningful, and a book summary of Kevin Sheridan's "Creating a Magnetic Culture. Includes breakfast.


GV Reads (Richmond)


May 8, 2014

The purpose of the Greater Vancouver Book Club is to support lifelong learning and reading for pleasure. There's no rule that you have to have read the entire book to take part in the discussion. The GV Book Club will read and discuss both current business best sellers and classics of business literature on the second Thursday of the month.


HR Leading Practices Roundtable (Vancouver)


May 8, 2014

This roundtable offers a small group discussion about trends, insights, and lessons learned in people management. HR generalists of all levels and from all industries are invited to attend. It is held on the second Thursday of the month from 11:30 am to 1:00 pm and is usually held at the KPMG office at 777 Dunsmuir Street, Boardroom 9A (9th floor), Vancouver.


Respect in Action: For High Functioning Teams (Vancouver)


May 8, 2014

This full-day, in person workshop focuses on organizational performance by developing self-awareness, relational competencies and leadership attributes. Proactively prevent or address team challenges, conflicts, and dysfunction. Learn the knowledge, skills, attitudes, and resources needed to design a positive and productive culture.


Succession Strength (Kamloops)


May 9, 2014

In this full-day, in person workshop, participants will take a closer look at how to plan, develop, manage and measure a succession pipeline for their next generation of leaders.


Building Better Business Cases (Vancouver)


May 13, 2014

This full-day, in person workshop seeks to increase the capacity of HR Professionals to communicate persuasive perspectives on basic business cases as a result of their familiarity with financial terminology, concepts and measurement techniques.


Cowichan Valley Roundtable (Duncan) - May


May 13, 2014

HR practitioners gather to top up their knowledge, share successes and lessons-learned, and take-away practical tips, tools and techniques. Topics for each session will vary and participants are encouraged to bring real-life HR-related scenarios, challenges/questions and/or best-practices that they would like to share and/or see discussed by the group.


Career Advancement Network (CAN) - (Vancouver)


May 14, 2014

This 'member only' roundtable is intended to help those new and transitioning professionals with a series of comprehensive sessions with practical take-aways to enhance their career advancement and provide a forum for networking with others. Registration is required in advance as space is limited.


HR Metrics Benchmarking Service - Demo & Overview (Webinar)


May 14, 2014

This 30 minute online demo will help you understand the value of the HR Metrics Service.


Richmond/Delta Roundtable (Richmond)


May 14, 2014

The Roundtable Leader guides participants through the chosen topic to share knowledge, strategies, lessons-learned, and practical tips, tools, and techniques. Participants will be encouraged to actively engage in the discussion, ask questions, and provide real scenarios. Held the second Wednesday of the month.


The Coach Approach: Leading and Managing up (Victoria)


May 14, 2014

This half-day, in person workshop will help you learn how to apply coaching techniques to all workplace situations – including coaching your boss or your peer. The secret to being a good coach is actually in knowing what to ask!


Burnaby Roundtable


May 15, 2014

HR practitioners gather the third Thursday of the month to top up their knowledge, share successes and lessons-learned, and take-away practical tips, tools and techniques. Topics for each session will vary and participants are encouraged to bring real-life HR-related scenarios, challenges/questions and/or best-practices that they would like to share and/or see discussed by the group.


Chilliwack Generalist Roundtable (NEW!)


May 15, 2014

Here is something new for HR Professionals further out in the valley. This roundtable is held the evening of the 3rd Thursday of the month, allowing for the sharing of knowledge, strategies, lessons-learned, and practical tips, tools, and techniques.


Members ONLY Breakfast (Vancouver)


May 15, 2014

Whether you are a NEW member of BC HRMA or just like the convenience of an 'early in the day' opportunity to network, we invite you to come and meet some of your fellow members and learn more about how you can make the most of your BC HRMA membership. This event is hosted by members of the Coastal Vancouver Advisory Council.


Work, Health, and Engagement Roundtable (Vancouver)


May 20, 2014

This roundtable focuses on healthy workplace strategies that build employee engagement. It provides a forum for HR professionals to share ideas on developing and implementing workplace wellness practices that promote the health of the organization and their employees. This group meets the third Tuesday of every month from 5:30pm – 7:00pm at the BC HRMA offices.


Fraser Valley Roundtable (Abbotsford)


May 21, 2014

This roundtable held the 3rd Wednesday of the month allows for the sharing of knowledge, strategies, lessons-learned, and practical tips, tools, and techniques. Participants are encouraged to actively engage in the discussion, ask questions, and provide real scenarios.


Labour Relations Practitioners Roundtable (Vancouver)


May 21, 2014

This roundtable provides an outlet for LR/HR practitioners to network about career development and industry-specific issues from a labour relations perspective. This group meets in the third Wednesday of every month from 8:15am – 9:30am at the BC HRMA offices.


Career Advancement Network (CAN) - (Surrey)


May 22, 2014

The FV CAN Roundtable is open to BC HRMA members seeking self and career advancement or peer support through transition at any level. They are held the fourth Thursday of the month from 5:30pm – 7:30 pm at SFU Surrey campus.


Cross Cultural Communications (Vancouver)


May 22, 2014

This half-day, in person workshop will help you gain a better understanding of cultural dimensions and how to improve communication.


Respectful Workplace Policy - Webinar Series (Webinar)


May 23 - June 6, 2014

This two-part webinar series on Respectful Workplace Policies includes two, 1.5 hour, live webinars. Learn how to craft a policy that will formulate an organizational commitment to a respectful workplace culture by defining and clearly outlining behavioural expectations and structuring user friendly complaint processes to encourage timely and effective complaint resolution.


Career Advancement Network (CAN) - (Burnaby)


May 26, 2014

The GV CAN Roundtable is open to BC HRMA members seeking self and career advancement or peer support through transition at any level. They are held the third Monday of the month from 5:30pm – 7:30 pm at the Tommy Douglas Library.


Workplace Investigations (Kelowna)


May 27, 2014

This half-day, in person workshop will provide attendees with the tools and strategies needed to organize, plan, execute and conclude an effective internal investigation.


Creative Solutions to Workplace Issues (Parksville)


May 28, 2014

This half-day, in person workshop will help address challenges facing HR professionals and demonstrate how developing creativity is critical to success for today’s changing and volatile workplaces.


Maple Ridge Roundtable (NEW!)


May 28, 2014

This new roundtable was formed to serve the HR Community North of the Fraser within the Valley. It will focus on all Generalist topics and the learning needs of the group.


The Impact and Prevention of Bad Hiring Choices (Webinar)


May 28, 2014

This one hour, live webinar will provide an overview of the impact of bad hiring choices including the financial cost and impact on employee morale. This Webinar will cover recruitment and selection tips for successful hiring, how to minimize the damage of a bad hire and what to do when a bad hire has been made.


The Social Workplace (Parksville)


May 28, 2014

This half-day, in person workshop will help you identify ways to promote your employer brand, to start to embed “social” into your workplace culture and will identify ways to pull the right candidates to you when it comes time to hire that rock star employee.


Legal Symposium: Human Rights in Today's Workplace (Burnaby)


May 29, 2014

This full day, multi-speaker symposium will provide you with recent developments in legislative issues, specific cases and practical applications to help you stay current in how you conduct your day-to-day business of Human Resources.


The Duty to Accommodate 101: Principles & Application (Vancouver)


June 3, 2014

This half-day, in person workshop will benefit human resource practitioners who respond to requests for accommodation within their workplaces, and who review policies and procedures for compliance with the duty to accommodate.


Policies, Internal Complaint Investigations & Problem Areas for Employers (Victoria)


June 5, 2014

This half-day, in person workshop will help participants gain an enhanced appreciation of and increased confidence in approaching workplace investigations as HR professionals.


National Knowledge Exam (Spring 2014) - CLOSED


June 7 - 12, 2014

The National Knowledge Exam® (NKE) is a multiple choice examination that assesses one’s understanding of the Required Professional Capabilities (RPCs) as they relate to academic knowledge. IMPORTANT: If you are registering for the NKE for the first time, please click on the National Knowledge Exam title (in red above) for additional information. Do not use the 'Register' button below.


Cross Cultural Communications (Surrey)


June 10, 2014

This half-day, in person workshop will help you gain a better understanding of cultural dimensions and how to improve communication.


Quantifying HR: Using Metrics to Build the HR Story (Webinar)


June 11, 2014

This one hour, live webinar will help you understand and implement the concept of data driven decision making from an HR perspective including how to create dashboards and scorecards and how to take in data and build impactful business cases.


Richmond/Delta Roundtable (Richmond)


June 11, 2014

The Roundtable Leader guides participants through the chosen topic to share knowledge, strategies, lessons-learned, and practical tips, tools, and techniques. Participants will be encouraged to actively engage in the discussion, ask questions, and provide real scenarios. Held the second Wednesday of the month.


FV Senior Leader Forum (Langley)


June 12, 2014

Our purpose is to provide an exclusive senior event that provides peer networking and learning opportunities." If you wish to commit to a consistent confidential senior level peer group exchange, please join us.


GV Reads (Richmond)


June 12, 2014

The purpose of the Greater Vancouver Book Club is to support lifelong learning and reading for pleasure. There's no rule that you have to have read the entire book to take part in the discussion. The GV Book Club will read and discuss both current business best sellers and classics of business literature on the second Thursday of the month.


Introduction to Mentoring (Vancouver)


June 12, 2014

This one-day course is on building core knowledge and practical skills, to increase effectiveness of professionals in mentoring roles in the workplace. This course provides the Level 1 International Certification for Mentoring (ICM) toward earning accreditation as a mentor.


Introduction to Mentoring (Vancouver)


June 12, 2014

This one-day course is on building core knowledge and practical skills, to increase effectiveness of professionals in mentoring roles in the workplace. This course provides the Level 1 International Certification for Mentoring (ICM) toward earning accreditation as a mentor.


How to Conduct a Talent Review (Webinar)


June 13, 2014

This 1.5 hour, live webinar is designed for Business and HR Professionals who are responsible for designing and implementing a talent review, as part of their succession strategy.


HR Strategy Roundtable (Richmond) New!


June 13, 2014

The Roundtable Leader guides participants through the chosen topic to share knowledge, strategies, lessons-learned, and practical tips, tools, and techniques. Participants will be encouraged to actively engage in the discussion, ask questions, and provide real scenarios. Held quarterly on the second Friday of the month.


Investigative Interviewing (Vancouver)


June 13, 2014

This full-day course offers a structured approach to getting information from another human being as effectively and efficiently as possible, with a focus on interviewing in any investigative context.


Career Advancement Network (CAN) - (Burnaby)


June 16, 2014

The GV CAN Roundtable is open to BC HRMA members seeking self and career advancement or peer support through transition at any level. They are held the third Monday of the month from 5:30pm – 7:30 pm at the Tommy Douglas Library.


Fraser Valley Roundtable (Abbotsford)


June 18, 2014

This roundtable held the 3rd Wednesday of the month allows for the sharing of knowledge, strategies, lessons-learned, and practical tips, tools, and techniques. Participants are encouraged to actively engage in the discussion, ask questions, and provide real scenarios.


HR Metrics Benchmarking Service - Demo & Overview (Webinar)


June 18, 2014

This 30 minute online demo will help you understand the value of the HR Metrics Service.


Tri-Cities Roundtable (Port Coquitlam)


June 18, 2014

This Roundtable is held on the third Wednesday of every month. HR practitioners gather and discuss a specific topic related to the field of Human Resources. A Roundtable Leader guides participants through the chosen topic for sharing of knowledge, strategies, lessons-learned, and practical tips, tools, and techniques.


2014 Annual General Meeting


June 19, 2014

You are invited to join the Board of Directors to hear what is happening in your business association. The meeting time is 4:30 - 5:30 pm and immediately following the AGM you are invited to a cocktail mingle hosted by the Association. At the mingle you will meet your Board of Directors, fellow members and staff. Please register to confirm your attendance.


Burnaby Roundtable


June 19, 2014

HR practitioners gather the third Thursday of the month to top up their knowledge, share successes and lessons-learned, and take-away practical tips, tools and techniques. Topics for each session will vary and participants are encouraged to bring real-life HR-related scenarios, challenges/questions and/or best-practices that they would like to share and/or see discussed by the group.


Chilliwack Generalist Roundtable (NEW!)


June 19, 2014

Here is something new for HR Professionals further out in the valley. This roundtable is held the evening of the 3rd Thursday of the month, allowing for the sharing of knowledge, strategies, lessons-learned, and practical tips, tools, and techniques.


Surrey Roundtable (South Surrey)


June 24, 2014

A Roundtable Leader will guide HR practitioners through discussions and learnings on Wellness themed topics. Participants are encouraged to actively engage in the discussion, ask questions, and provide real scenarios. Held on the second Tuesday of the month.


Career Advancement Network (CAN) - (Surrey)


June 26, 2014

The FV CAN Roundtable is open to BC HRMA members seeking self and career advancement or peer support through transition at any level. They are held the fourth Thursday of the month from 5:30pm – 7:30 pm at SFU Surrey campus.


HR Metrics Benchmarking Service - Demo & Overview (Webinar)


July 16, 2014

This 30 minute online demo will help you understand the value of the HR Metrics Service.


CHRP Knowledge Exam Prep Course (Victoria)


July 25 - 26, 2014

This two day prep course is designed to give participants a more thorough understanding of what they will need to know in order to be successful when writing the CHRP NKE.


CHRP Knowledge Exam Prep Course (Vancouver)


August 7 - 8, 2014

This two day prep course is designed to give participants a more thorough understanding of what they will need to know in order to be successful when writing the CHRP NKE.


HR Metrics Benchmarking Service - Demo & Overview (Webinar)


August 13, 2014

This 30 minute online demo will help you understand the value of the HR Metrics Service.


CHRP Knowledge Exam Prep Course (Burnaby)


August 15 - 16, 2014

This two day prep course is designed to give participants a more thorough understanding of what they will need to know in order to be successful when writing the CHRP NKE.


CHRP Knowledge Exam Prep Course (Vernon)


September 5 - 6, 2014

This two day prep course is designed to give participants a more thorough understanding of what they will need to know in order to be successful when writing the CHRP NKE.


HR Metrics Benchmarking Service - Demo & Overview (Webinar)


September 10, 2014

This 30 minute online demo will help you understand the value of the HR Metrics Service.


CHRP Knowledge Exam Prep Course (Prince George)


September 12 - 13, 2014

This two day prep course is designed to give participants a more thorough understanding of what they will need to know in order to be successful when writing the CHRP NKE.


CHRP Knowledge Exam Prep Course (Vancouver)


September 12 - 13, 2014

This two day prep course is designed to give participants a more thorough understanding of what they will need to know in order to be successful when writing the CHRP NKE.


HR Strategy Roundtable (Richmond) New!


September 12, 2014

The Roundtable Leader guides participants through the chosen topic to share knowledge, strategies, lessons-learned, and practical tips, tools, and techniques. Participants will be encouraged to actively engage in the discussion, ask questions, and provide real scenarios. Held quarterly on the second Friday of the month.


Market Pricing: Conducting a Competitive Pay Analysis (Vancouver)


September 18 - 19, 2014

This two-day WorldatWork course is one of eight preparation courses for the Certified Compensation Professional (CCP) certification. This course will provide a consistent and effective methodology for market-pricing benchmark jobs within an organization.


HR Metrics Benchmarking Service - Demo & Overview (Webinar)


October 15, 2014

This 30 minute online demo will help you understand the value of the HR Metrics Service.


HR Metrics Benchmarking Service - Demo & Overview (Webinar)


November 12, 2014

This 30 minute online demo will help you understand the value of the HR Metrics Service.


HR Strategy Roundtable (Richmond) New!


December 12, 2014

The Roundtable Leader guides participants through the chosen topic to share knowledge, strategies, lessons-learned, and practical tips, tools, and techniques. Participants will be encouraged to actively engage in the discussion, ask questions, and provide real scenarios. Held quarterly on the second Friday of the month.


HR Metrics Benchmarking Service - Demo & Overview (Webinar)


December 17, 2014

This 30 minute online demo will help you understand the value of the HR Metrics Service.